ABOUT TORISETSU JAPAN

Q; What is TORISETSU JAPAN?

A; TORISETSU JAPAN is an unique ＆ cutting edge Walking Tour specialized in SHIBUYA/ HARAJUKU areas in TOKYO. Our local guide experts show you the great ways to explore multi-layers of Japanese cultures and different dimensions of cityscape with various themes.

Q; Why is TORISETSU JAPAN chosen?

A; We try our best to be unique and local to the area. We are a group of professional tour guides with expertise each in distinct fields(we call them the “most unique guide expert”) who help deepen and maximize your Japan experience through our proficient knowledge of the areas.

Q; How do I contact to TORISETSU JAPAN?

A; You can contact us either by e-mail(contact@torisetsu.tv.) or telephone (+81 3 6896 3611).

ABOUT BOOKING&PAYMENT

Q; How do I book a tour?

A; First, select a tour and click “Book Now” on the tour page. Secondly, fill out a form with your information(tour date, number of people in your party, hotel…etc.) At the end, enter payment information and click “Confirm Payment” to proceed your booking.

Q; How do I make a payment?

A; In the payment page, check your booking details to ensure everything you put down is correct and then enter payment information to complete the booking.

Q;What payment methods are available?

A; We accept Visa / MasterCard / JCB / American Express / Diners Club / Discover.


Q;Does the tour include transportation fees?

A; No, it doesn’t.

Q; How do I view prices in another currency?

A; Sorry, we don’t support currency convert program.

ABOUT CANCELLATION

Q; How do I cancel my booking?

A; Please send us an e-mail at contact@torisetsu.tv.

Q; What is TORISTSU JAPAN’s cancellation policy?

A; Please refer to our cancellation policy; https://torisetsu.tv/cancellation-policy/